MaHo - a brand from MagicHolz
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The most frequently asked questions & answers (FAQs)
If you can't find the answer to your question, please contact our customer service team at
MaHo is our own brand of wooden puzzles— MagicHolz . After years in the wooden puzzle business, we knew exactly what customers really want: unique puzzle pieces, vibrant colors, and high-quality materials. So we started designing wooden puzzles ourselves—according to our own quality standards. MaHo puzzles are our passion projects: We develop them with attention to detail and a personal commitment to quality.
We made every decision ourselves—from the designs and puzzle pieces to the quality of the wood. The result: puzzles we’d be happy to buy ourselves. Well-defined products, no compromises. Our landscape and mandala designs are particularly popular with customers. And because we sell directly from the manufacturer, there’s no brand markup—the value for money is excellent.
Currently available: Mandala puzzles with intricate geometric designs, landscape puzzles (mountains, lakes, forests), animal designs (with distinctive silhouettes), and a selection of art-inspired designs. We’re constantly expanding our collection—often based on customer feedback. If there’s a design you’d like to see or you have an idea, please let us know! We read every piece of feedback and incorporate the best ideas into our product development.
Absolutely—and we stand by that with our name. MaHo offers premium quality on par with established premium brands. Thick plywood, precise laser cuts, brilliant color printing. The pieces fit perfectly, the figure parts are lovingly designed, and the colors shine on the wood. If you’re still not 100% satisfied: We offer a 100-day return policy and respond quickly to any feedback.
Two reasons: 1) We want to make exactly the products we ourselves would love—without compromise. 2) We want to be closer to our customers. With imported brands, we read feedback but can only pass it on. With MaHo products, we can respond directly: New feedback? We’ll make the next product better. A request for a specific design? Maybe we’ll create it. A flaw? Fixed immediately. This closeness to our customers is our commitment.
100 days right of return
Don't like it? Return it within 100 days.
Free shipping from 35€
Within Germany and Austria.
Personal service
We leave no questions unanswered. Via chat, e-mail or telephone.
Purchase on account
Risk-free & convenient payment on account after 30 days.
From MagicHolz our customers
MaHo is our labor of love—our own brand of wooden puzzles, developed after years of experience selling them. We know what customers love and what they don’t: the unique puzzle pieces, the high-quality feel, the vibrant colors, and the precise fit. All of this goes into every MaHo puzzle. No compromises, no brand adjustments—we build exactly the puzzle we wanted for ourselves.
Direct from the manufacturer – no middlemen
Because we develop and sell MaHo directly, there’s no traditional markup between manufacturer and retailer. The result: premium quality at a fair price. You pay for the product—not for a brand premium. Our customers appreciate this: high-quality puzzles that are more affordable than many international premium brands, without compromising on quality or design.
Developed based on customer feedback
The biggest advantage of having our own brand: We can respond quickly. Customer feedback goes directly into product development. If you write to us saying, "More landscapes, fewer mandalas!", we listen. If you say, "The pieces could be thicker," we take it into consideration. If you suggest a design—it might be in our lineup in 6 months. That’s not an empty promise: Several current MaHo products were created directly from customer suggestions.
100% MagicHolz
We treat MaHo with the same care as all our other products: quality control, German customer service, free replacement parts, and a 100-day return policy. And because it’s our own brand, we respond to issues particularly quickly. Not satisfied? We’ll find a solution. Defective? We’ll replace it immediately. Design not what you expected? We’ll take your feedback into account for the next version. We personally stand behind MaHo—that’s our name, our commitment, our promise.